Regarding membership fee payment

Q

I am considering new rate plans from 3 carriers. Do I need to take any action?

A

If you are currently using carrier payment of each mobile carrier, please check the following details.

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●docomo users
・You can continue to use "d payment (docomo payment)" with docomo's new rate plan "ahamo ・ irumo."

・Even if a customer who uses "d payment (docomo payment)" for registration of this site changes to "ahamo," the payment registration will continue and the site can be used continuously.

・You cannot use the carrier mail address (@docomo.ne.jp) with docomo's new rate plan "ahamo ・ irumo."

・If you register to this site with a carrier email address, you will not receive notifications from the site such as email newsletters, so please change your email address from MY PAGE.

< About irumo >
If you need to change to NTT DOCOMO's new “irumo, ” which will be available on July 1, 2023, please check the following information.

・You can continue to use "d payment" with docomo's new rate plan "irumo."
・Even if a customer who is currently using "d-payment" to register on this site changes to "irumo," the payment registration will continue and the site can be used, but "sp-mode payment" cannot be used.
*Please contact docomo for details.
・If you apply for docomo Mail Option at the same time as changing your contract to docomo's new rate plan "irumo," you can continue to use your carrier mail address (@docomo.ne.jp).
・If you subscribe to docomo Mail Option at any time after subscribing to irumo, or if you do not subscribe to docomo Mail Option, your carrier mail address (@docomo.ne.jp) may not be available or inherited.
*The contents of irumo service may change in the future.
*In case of change, we will inform you separately.

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●au users
"au Kantan Settlement" cannot be used with the new au rate plan "povo 2.0" at this time.
Therefore, if a customer who uses "au Kantan Settlement" changes to "povo 2.0," he/she will be automatically terminated.
*Customers who subscribed to povo ("povo 1.0") prior to the availability of povo2.0 will be able to continue using the service without any further processing.
However, the service contents of "povo" may change in the future.
In case of change, we will inform you separately.
The carrier mail address (@au.com/@ezweb.ne.jp) cannot be used with the new au rate plan "povo."

If you register to this site with a carrier email address, you will not receive notifications from the site such as email newsletters, so please change your email address from MY PAGE.

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●SoftBank Users
After March 3, 2022, mobile phone numbers exchanged between SoftBank "Y! mobile" and LINEMO brands will continue to be available.
Carrier mail addresses (@i.softbank.jp/@softbank.ne.jp/@vodafone.ne.jp) cannot be used with "LINEMO."
If you register to this site with a carrier email address, you will not receive notifications from the site such as email newsletters, so please change your email address from MY PAGE.

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Other questions regarding [Membership Fee Payment]

• Q.
  What are the membership fees and how can I pay?
• Q.
  What are the billing and renewal dates?
• Q.
  What credit cards can I use?
• Q.
  If I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
• Q.
  Even though I haven't canceled my membership, it says "payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vulcan cards?
• Q.
  How do I change my payment method?
• Q.
  Duplicate payments have occurred.
• Q.
  Do I need to pay the membership fee every time?
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change the payment method? (Credit card payment ⇔ Carrier payment)

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